- Items that have been laundered or altered are not available for return or exchange.
- Items must be completely free of pet hair and fragrance.
- All shipping for returns/exchanges within the US is on us (FREE!).
- Clearance item sales are FINAL. No returns or exchanges.
- Please allow 1-3 days for your return to be processed or an exchange to be mailed.
- If you are unsatisfied with the item and desire a refund, please know we only refund the amount paid for the product - NOT THE SHIPPING.
International orders (including Canada) are final sales and returns or exchanges will not be accepted, unless prior arrangements have been made.
If you have any questions or concerns, please contact us. We love to help!
For a full FAQ sheet, please click here.